Repair:
Our professional service technicians have in most cases
worked on the products we sell since thier release.
We repair all of the products we sell as well as many
others not shown, most of our repairs are done at a
flat rate fee. However some are a flat hourly rate and
a nominal fee for parts used, quotes are provided upon
request before any work is done if so desired.
Technical Support:
Free technical support for the life of every new and
warranteed refurbished product you purchase from ICB
Technologies either by email or phone (onsite support
is generally billed to the customer at an hourly rate).
Refurbishment:
Our refurbishment program is second to none. Having
honed our techniques for the past 10 years in the industry
we are confident our products will fufill your daily
needs. Each product is fully disassembled and has any
suspect component(s) replaced to ensure reliability
and optimal performance, individually cleaned, reassembled,
and thoroughly tested.
Maintenance Contracts:
We offer maintenance contracts that
are flexible to meet your needs. Timely service, affordable,
and dependability are key components of all of our contracts.
Professional Consultation:
We have kept ourselves out of the "authorized
service center" arena so that we can and will sell
products based on customer needs or desires and not
bias to whom we are contracted with. Once we are armed
with the knowledge of what our customers need or want
we can use our resources to give them hands down the
best solution(s) to meet thier requirements.
Consumables:
We all use them, however there is more to a printer
ribbon or a label then just the price. Having used or
tested virtually every consumable for our products allows
us a better then usual insight into what works, why,
and most importantly..what works best. Established relationships
and knowledge enables ICB Technologies to give you the
best product at the best price.
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